Botswana Communications Regulatory Authority
Regulating Communications for a Connected Botswana
Your gateway to telecommunications, broadcasting, postal and internet regulation — transparent, accessible, and citizen-centred.
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Regulation
Regulatory Areas
BOCRA regulates key communications sectors in Botswana.
Services
Regulatory Services
BOCRA regulates key communications sectors in Botswana.
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Consumer Protection
Know your rights
As a consumer in Botswana, you have legally protected rights. Understand them — and take action if they are violated.
Telecom Consumer Rights
- Receive clear, itemised billing for all services charged to you.
- Obtain a written contract before any service begins.
- Terminate a service after the minimum period with 30 days written notice.
- Receive a response to your complaint within 5 working days.
Been affected by a violation?
Internet & Data Rights
- Access internet services without unlawful discrimination.
- Receive transparent information about data usage and speeds.
- Be protected from unauthorized data collection.
Been affected by a violation?
Spectrum & Interference Rights
- Be free from harmful electromagnetic interference.
- Report and have spectrum interference investigated promptly.
Been affected by a violation?
News & Updates
Latest from BOCRA
News, regulations, notices, and press releases.
Public Notice – BOCRA Website Development Hackathon
Botswana Communications Regulatory Authority (BOCRA) is mandated to regulate telecommunications, broadcasting, postal...
Read Full ArticlePress Release – Botswana Collaborates With Five SADC Member States To Substantially Reduce and Harmonise International Roaming Tariffs
The Botswana Communications Regulatory Authority (BOCRA) informs the public that Botswana and...
Read Full ArticlePublic Notice – Expression of Interest (EOI) For Inclusion In The Botswana Communications Regulatory Authority’s Supplier Database
The Botswana Communications Regulatory Authority (BOCRA) or the Authority is a statutory...
Read Full Article